Same-day response for storm and wind damage. Insurance claim documentation, emergency tarping, and full restoration.
Memphis sits on the eastern edge of Tornado Alley and gets serious hail every spring. When the storm passes, the priority is two things: stop further damage, and document what happened for the insurance claim. We do both. Same-day response for active leaks and emergency tarping, then full inspection and insurance documentation.
Same-day callout for active leaks. We get there, identify what's letting water in, and tarp or temporarily seal it to stop further interior damage. This is the priority — nothing else matters until the building is dry.
Full roof inspection with date-stamped photos of every damage area, measurements, and a written report. This is what your insurance carrier needs and we deliver it in the format adjusters expect.
We meet your adjuster on the roof. We speak insurance language. We document what should be covered and push back when something legitimately damaged is being denied. We document the legitimate damage and advocate for full coverage of what is actually owed under your policy.
Once the claim is approved, we execute the scope. Tear-off if it's a full replacement, targeted repairs if partial. Permits, inspections, manufacturer warranty registration.
Before-and-after photos, scope completion certification, warranty documents, and a final report for your records and your insurance file.
Same as our other services — TPO, EPDM, PVC, modified bitumen, BUR, metal. Storm response means we're ready to install temporary tarping immediately and then return for permanent work once the claim is sorted.
As soon as you suspect storm damage. Don't wait to see if a leak shows up — hail damage often takes weeks or months to manifest as a leak, by which point insurance carriers may dispute that the storm caused it. Our inspections are free and provide documentation that protects your claim window.
Emergency tarping and temporary repairs to stop active leaks are billed at our standard repair rates with itemized invoicing for insurance purposes. Permanent repairs and replacements are quoted after inspection. Insurance work is paid through the carrier per their approved scope, with the property owner responsible only for the deductible per the terms of their policy.